Reference

Open Legal Terms for Your Account

We set the legal rules for your account in plain terms: access depends on local law, and we only keep the path open where it is allowed.

Access by lawName match checksData kept brieflyDANA / OVO / GoPay / QRIS

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Browse Access Rules by Jurisdiction

bosgg Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our legal position is straightforward: you can use the account flow only where local law allows it, and we may restrict access if a rule in your region changes. We ask you to keep your profile details accurate because account-name checks matter when a wallet or

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bank reference is used later. If you send funds through DANA, OVO, GoPay, or QRIS, the name on that method may be compared with the account name before we release a request. We also store login history, device events, and support chats for a limited period
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so we can answer questions, handle mismatched details, and meet recordkeeping duties. If you want to correct something, contact us and we will tell you what can be changed and what must stay on file.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Switch to Support for Legal Cases

For legal questions, we keep contact paths simple: live chat for quick checks, email for written records, and a ticket form for cases that need a…

DATA AND RECORDS

Explore Data, Cookies, and Records

Our handling of legal data is built around the smallest set of details we need to run the account and answer your request.

Data handling

We collect only what is needed for account identity, access logs, and payment matching.

Cookies

Cookies keep you signed in, remember language, and save form entries so a browser refresh does not erase your progress.

Account security

We protect account changes with email confirmation and a password reset step before any sensitive edit.

Retention

We keep support threads, login logs, and payment references for a limited period so we can answer questions, check errors…

Change requests

If you need to change your name, email, or phone number, send a request from the account email and include…

Contact and access

For deletion, copy requests, or a question about what we store, write to support and include your account ID.

Open Common Questions on Legal Access

These questions cover access, records, and contact paths. We keep the answers plain because legal questions should tell you what happens to your account, not hide it behind broad wording. If your situation needs a case-by-case check, reach us through live chat or email and we will read the record before we answer.

Access depends on local law and is available only where local law permits. If your region changes or a rule is updated, we may close the path from that location instead of keeping it open.

We keep the details needed to identify the account, confirm a login, and match a wallet or payment reference. That usually includes your name, email, device history, and support messages tied to your request.

The match helps us confirm that the request comes from the same person who holds the account. It also reduces errors when you use DANA, OVO, GoPay, or QRIS in the account flow.

Send the request from your account email and tell us exactly what should change. We may ask for one more proof item, then we confirm whether the update can be made now or must wait.

We keep logs and support threads only for the period needed to answer questions, handle errors, and meet recordkeeping duty. After that, the files are reduced or removed according to the rule that applies.

You may need to sign in again, because cookies store session state and language choice. Clearing them can also reset form progress, so you may see a fresh screen the next time you open the page.

Use live chat for quick checks or email for written replies. We handle questions about access, retention, and corrections there, and we answer with the account record in front of us.

Open Legal Terms for Your Account

Switch to Support for Legal Cases

Explore Data, Cookies, and Records

Data handling

Cookies

Account security

Retention

Change requests

Contact and access

Open Common Questions on Legal Access

01 Can I access bosgg from Indonesia?

02 What data do you keep when I open an account?

03 Why do you compare my wallet name with my account name?

04 How do I ask for a data change?

05 How long do you keep my records?

06 What happens if I clear cookies?

07 Who can I contact about legal questions?

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